Returns & Exchanges
At Harvey's Brewery, we take great pride in the quality of our beverages and want you to be completely satisfied with your purchase. If you receive a damaged or incorrect item, our team is here to ensure a quick resolution through a replacement or refund.
Contact Support
Email our customer service team within 14 days of delivery with your order number and a photo of any damaged or incorrect goods.
Verification
Our quality control team will review your request and provide a return authorization number and instructions for the next steps.
Secure Packaging
Carefully repackage the items in their original shipping materials to prevent any further breakage during the transit back to our brewery.
Refund Processing
Once we receive and inspect the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing